Welcome to the Bridge Surgery Website
With this website we aim to help you find all the information you need at the click of a mouse. You can order repeat prescriptions, cancel existing appointments, change the contact details we hold for you and much more.
CARE QUALITY COMMISSION (CQC)
The Care Quality Commission (CQC) is currently inspecting Bridge Surgery and would really like to hear what you think about the care you receive here. Comment cards are available on the reception desk or you can tell them about your experience of care anytime online at: www.cqc.org.uk/public/sharing-your-experience or by telephoning 03000 616161. Please quote inspection ID: INS1-1238426230. Alternatively you can speak to an inspector in person on Thursday 16th October.
FLU vs YOU!
Flu vaccination is recommended for everyone aged 65 years or older, pregnant women and those aged 6 months and older within the 'at risk' groups. The 'at risk' groups include people who have diabetes or those with some long term conditions affecting one or more of the following: the lungs, the heart, the kidneys, the liver, the brain or nervous system, the immune system or the spleen. Click here or on the link to the right for more information.
Special dedicated flu clinics are running on Sat 18th October, Tues 21st October, Sat 25th October and Wed 5th November. If you are eligible for a flu vaccination book your appointment now!
Do you have a long term medical condition? Would you benefit from a peer support group? Come along to a new reading group at Burton Library. Further information and details about booking a place can be found here.
SHARE YOUR VIEWS AND EXPERIENCES
Are you registered with a GP in East Staffordshire? Do you live with a long term health condition? Are you currently working? If you answered 'yes' to these questions East Staffordshire Clinical Commissioning Group invite you to share your views and expereinces with them. Further information and details about booking a place can be found here.
SURVEY RESULTS 2013-14
The 'Improving practice Questionnaire Report' (November 2013) is now available to view - click here for the full results and here for the action plan. If you have any comments to make to the practice or Patient Group about the survey and/or action plan please click here . Our Local Patient Particpation Report (March 2014) can be found by clicking here.
AGED 75 OR OVER?
If you are aged 75 or over you have been sent a letter in June informing you of your named doctor who has overall responsibility for your care.
IMPORTANT CHANGES TO HOW WE HANDLE YOUR PERSONAL DATA
We will soon be required to supply your personal and confidential medical information to the Health and Social Care Information Centre (HSCIC). This information will be taken from the practice in a form that can identify you. Legally, the practice has NO choice but to allow HSCIC to extract this information.
However, individual patients can instruct us to stop the transfer of their data. Further information can be found here and an opt out form to complete and return to the practice here .
Please click here if you have been issued with log-in details by your doctor and wish to make a GP appointment. Please note only pre-bookable GP appointments are available to book on-line at present, up to six weeks in advance. If there are no appointments showing for the GP you would like to book an appointment with this means that all their pre-bookable appointments are booked. Please contact the surgery to book any other type of appointment e.g. same-day appointment, nurse etc.
BRIDGE SURGERY'S PATIENT GROUP & VIRTUAL PATIENT REFERENCE GROUP
We have an active patient group that meets at least quarterly - click here for more information and for the minutes to previous meetings. We are also recruiting patients to join our Virtual Patient Reference Group - click here for more information and/or to sign up to this group.
The shingles vaccine is recommended for 70 to 79 year olds. However, as the vaccination programme is being phased in over the next few years, not everyone is eligible for the vaccine this year. Please click here for further information about who is eligible for a vaccination and who shouldn’t have one. All patients eligible for a shingles vaccination will receive a letter in January 2015 asking them to make an appointment in special clinics we will be running.
WANT HELP TO STOP SMOKING?
There is no need to struggle alone as help is available from TimetoQuit. Click here for further information.
MINOR INJURY SERVICE
We are able to treat some minor injuries here at the surgery. These include:
Please telephone the surgery and explain the nature of your injury to the receptionist who will give you an appointment time with a GP and/or nurse as appropriate.
Please DO NOT ‘walk in’ without telephoning first as we may not have medical staff available to treat you.
HAVE WE GOT YOUR MOBILE TELEPHONE NUMBER?
It would be really helpful if you could provide us with your mobile telephone number - if you have one. We may need to contact you urgently about an appointment or medical matter. We send text reminders out one working day before booked appointments to those patients with a mobile number recorded. If you prefer NOT to receive text messages from us please let us know and you won't be sent any - even if we have your mobile number recorded in order to contact you in an emergency. We are hoping that this may help to reduce the high number of wasted appointments we have - an average of 100 appointments a month are wasted equating to around 20 hours of clinical time.
(Site updated 27/10/2014)